Terms & Conditions

1. Acceptance of Terms

By accessing and using the Suprema Foods Australia website ("Website"), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the Website.

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2. Changes to Terms

Suprema Foods Australia reserves the right to modify, update, or amend these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on the Website. Your continued use of the Website constitutes acceptance of the revised terms.

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3. Website Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the Website by others.

You must not:

• Attempt to gain unauthorised access to the Website, servers, or networks.

• Upload or transmit viruses, malware, or other harmful code.

• Use the Website for fraudulent, unlawful, or misleading activities.

• Interfere with the security or operation of the Website.

 

4. Product Information

Suprema Foods Australia makes every effort to ensure that product descriptions, specifications, availability, and other information displayed on the Website are accurate and up to date. However, information may change without notice and errors may occasionally occur.

The content provided on the Website is for general informational purposes only and does not constitute a binding offer to supply products or services.

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5. Wholesale Enquiries

Any enquiry submitted through the Website does not guarantee the establishment of a customer account, supply agreement, or product availability. Suprema Foods Australia reserves the right to assess and approve wholesale accounts at its sole discretion.

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6. Intellectual Property

All content on the Website, including text, images, graphics, logos, branding, product information, and website design, is the property of Suprema Foods Australia or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or otherwise used without prior written consent from Suprema Foods Australia.

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7. Third-Party Links

The Website may contain links to third-party websites for your convenience. Suprema Foods Australia does not endorse and is not responsible for the content, accuracy, or privacy practices of third-party websites.

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8. Disclaimer

The Website and its content are provided on an "as is" and "as available" basis. Suprema Foods Australia makes no warranties or representations regarding the accuracy, reliability, completeness, or suitability of the Website or its content.

To the maximum extent permitted by law, all express and implied warranties are excluded.

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9. Limitation of Liability

To the fullest extent permitted by law, Suprema Foods Australia shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your access to or use of the Website.

This limitation applies regardless of the cause of action and whether Suprema Foods Australia has been advised of the possibility of such damages.

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10. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the courts of New South Wales.

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Privacy Policy

1. Introduction

Suprema Foods Australia is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose personal information.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Business name

• Email address

• Phone number

• Delivery or business address

• Any information submitted through contact forms, account applications, or enquiries

We may also collect non-personal information such as browser type, device information, IP address, and website usage data.

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3. How We Use Your Information

We may use your information to:

• Respond to enquiries and requests.

• Provide products and services.

• Manage customer relationships and wholesale accounts.

• Improve our Website and user experience.

• Send updates, promotional communications, and marketing materials where permitted by law.

• Comply with legal and regulatory obligations.

 

4. Disclosure of Information

Suprema Foods Australia does not sell personal information.

We may disclose information to:

• Service providers who assist in operating our business and Website.

• Delivery and logistics partners.

• Professional advisers.

• Government authorities where required by law.

• Other parties with your consent.

 

5. Cookies and Website Analytics

The Website may use cookies and similar technologies to improve functionality and analyse website traffic.

You may choose to disable cookies through your browser settings; however, some features of the Website may not function correctly.

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6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed as completely secure.

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7. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

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8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the Website.

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10. Contact Us

If you have any questions regarding these Terms & Conditions or Privacy Policy, please contact:

Suprema Foods Australia

Email: info@supremafoods.com.au